What the work looks like when it is finished.
Each one names which of the three problems it is and how the other two get ruled out. That reasoning is the part worth reading. These are investigations, not testimonials.
Six situations we meet again and again.
Different companies, different markets, the same six shapes underneath. Each
one is set out at the length a diagnosis actually runs to: what the company
believes is wrong, which of the three it turns out to be, how the other two
get ruled out, and what the evidence for that is.
Read one and you will know within a page or so whether you recognise your own
company in it. That is the point of them.
Positioning problem
Healthy traffic, poor conversion, and a homepage that is accurate about the software and silent about the buyer.
Rewrite the claim around the buyer and the change, then carry it across every surface.
Read it
Downstream leak
New business arrives on schedule and the revenue line stays flat, because the bucket refills at close to the rate it empties.
Separate the accounts that stay from the ones that leave, and look at day one rather than day thirty.
Read it
Lack of urgency
Prospects agree the problem is real, say all the right things, and do not sign this quarter or the one after it.
Move the offer onto a clock the buyer is already running, and narrow the first commitment.
Read it
Positioning problem
Several customer types, wildly different economics between them, and one message written to keep all of them comfortable.
Define an ICP narrow enough to disqualify, then stop writing for the segments it excludes.
Read it
Positioning problem
A channel is declared dead, replaced, and the replacement produces the same result four months later.
Hold the message constant across two channels to find out which variable is actually failing.
Read it
Downstream leak
Acquisition is healthy, the positioning is right, customers get real value once, and there is no reason to come back.
Say so plainly, in writing, and point the work at the adjacent job the same person does every week.
Read it
Not sure which of the three you have?
That is what the intake is for. It takes about ten minutes, and the answers
go straight into the first read of your business.
Start with the intake